Welcome to klik. By downloading, accessing, or using our applications, website, or services (“Platform”), you agree to comply with and be bound by these Terms of Use (“Terms”). Please read them carefully before using klik.
1. Eligibility
You must be at least 18 years old to use our services. By using Klik, you represent that you meet this requirement.
2. Account Registration
To access certain features, you must create an account with accurate personal details. You are responsible for maintaining the confidentiality of your login credentials and all activities under your account.
3. Use of Services
- You agree to use Klik only for lawful purposes.
- You will not misuse the Platform to cause harm, disrupt operations, or infringe the rights of others.
- Drivers are employees of Klik and must comply with company policies while performing deliveries.
- Vendors/partners must ensure their menus, items, and inventories listed on Klik are accurate and up to date.
4. Orders & Payments
All orders placed through Klik are subject to vendor availability and acceptance. Payments may be made via digital wallets, cards, or cash on delivery (where available). Klik reserves the right to cancel any order in cases of suspected fraud or operational issues.
5. Delivery
We strive to deliver orders within the estimated timeframe, but delays may occur due to traffic, weather, or vendor preparation time. Klik is not liable for delays beyond our control.
6. Cancellations & Refunds
Customers may cancel orders within a short window before preparation begins. Refunds, where applicable, will be processed according to Klik’s Refund Policy. Orders already prepared or out for delivery may not be eligible for refunds.
7. Vendor & Partner Responsibilities
Vendors and partners must fulfill orders accurately and on time. Failure to comply may result in penalties, suspension, or termination from Klik’s platform.
8. Intellectual Property
All content, branding, and software on Klik are owned by Vistec Technology PLC. You may not copy, modify, or distribute our intellectual property without written permission.
9. Limitation of Liability
Klik provides the Platform “as is” and is not liable for indirect, incidental, or consequential damages arising from use of the services.
10. Termination
We may suspend or terminate accounts that violate these Terms without notice. Users may also deactivate their accounts at any time by contacting support.
11. Changes to Terms
We may update these Terms periodically. Continued use of Klik after changes take effect means you accept the updated Terms.
12. Governing Law
These Terms are governed by the laws of Ethiopia. Any disputes shall be resolved in Ethiopian courts.
13. Contact Us
KLIK INVESTMENT PLCArada SC, Woreda 01, HNo 562/F01-A/F01-B, Addis Ababa, Ethiopia
Phone: +251950574757
Email: [email protected] [email protected]
Made with ❤️ in Ethiopia